Legal
Refund Policy
14-day money-back guarantee, no questions asked.
Our promise
We want you to love your purchase. If a product does not meet your expectations, you are covered by our 14-day money-back guarantee — no questions asked.
How to request a refund
Email support@expert-themes.com within 14 days of purchase with your order number. Refunds are processed to the original payment method within 5–10 business days.
What is covered
- Product does not work as described
- Technical issue we cannot resolve
- Changed your mind within 14 days
What is not covered
- Requests made after 14 days from purchase
- Issues caused by third-party plugins or custom modifications
- Products purchased through third-party marketplaces (contact the marketplace directly)
After a refund
Refunded licenses are revoked: you must delete all copies of the product and stop using it on any website.