Contact Us
Let us talk about your project. Questions about a product, licence or order? We reply within 24 hours. Questions before you buy, or need a hand after? We answer every message personally — usually within one business day (Monday to Saturday, 9am to 6pm PKT). Every reply comes from a real developer on our team — no bots, no outsourcing.
✓ REPLIES WITHIN 24 HOURS • MON–SAT, 9AM–6PM PKT • REAL DEVELOPERS, NO BOTS
Who you are writing to
Expert Themes is owned and run by Shehzad Hussain, based in Multan, Pakistan. When you write to us, your message goes to Shehzad and the small team that works with him — the same people who review the themes, write the descriptions and keep the store running. You can reach the owner directly at m.shehzadhussain@gmail.com, or reach the shop at support@expert-themes.com. Our phone is +92 313 6072378 and our hours are Monday to Saturday, 9am to 6pm (PKT). Our address is Multan, Pakistan.
What can we help with?
- Pre-sales questions: not sure which theme fits your project? Tell us what you are building and we will point you to the right one.
- Orders and downloads: lost a download link or receipt? Email us from your order email address and we will sort it out.
- Existing customers: for technical help, the fastest route is our ticket system. Six months of expert support is included with every purchase.
- Custom work: need customisation or a bespoke build? See our Hire Us page for services from $10 to $300.
Send a message
Fill out the form on this page and we will get back to you within 24 hours. Please include your name, your email address, a subject line, and your message, with as much detail as you can: the product name if your question is about a theme, and your order number if your question is about an order. The more detail you give us, the faster we can give you a useful answer instead of asking follow-up questions.
If your question is urgent, email is faster than the form: support@expert-themes.com for orders and support, or m.shehzadhussain@gmail.com to reach Shehzad Hussain directly. For technical help with a product you already own, open a support ticket from your account — that routes your message with your order details attached, so we do not have to ask for them.
Our promise
We sell 100% legal, original items — every product is our own work. No fakes, no resales. Every purchase is covered by our 14-day money-back guarantee. No questions asked. If a theme does not work as described, or a technical issue cannot be resolved, tell us within 14 days and we will refund you — see our Refund Policy for the full terms.
✓ 100% LEGAL & ORIGINAL • ✓ 14-DAY MONEY-BACK GUARANTEE • ✓ 6 MONTHS OF EXPERT SUPPORT
Before you write
Many common questions are already answered on the Support page: how to download a purchased theme, how to install a WordPress theme, how updates work, what the refund policy covers, and what the licence allows. The Licensing page explains the one-live-website licence in full, and the Terms and Conditions cover payments, updates and support. If those pages do not answer your question, write to us — a real person will reply.
Expert Themes offers 75 products (72 themes and templates plus 3 bundles) — each purchase includes instant download, lifetime updates and 6 months of support. With 8,900+ sales on ThemeForest and a 4.4 out of 5 buyer rating, every order is covered by our 14-day money-back guarantee and secure checkout with PayPal or Payoneer. Shehzad Hussain has been a ThemeForest seller since July 2016.
Last updated: November 2026