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Store menu template problem

by Severo in on 01 Jul, 2020

You are always welcome

ok, thank you very much, well we are in contact, any questions I will be sending you thanks

It’s better to update php just go to cpanel and search php after that click on it and use latest php version.

Last doubt, it is necessary that I update the php, I run the risk of damaging my page?

Before this you can use mailchimp or not ? you first create account on mailchimp after create form and add code here. You found alot of videos on youtube regarding mailchimp working during these please watch those videos which help you to understand the working.

ok, ok i hope so no problem, so we will be in contact within 3 to 4 days, thanks

If you wait next 3,4 days we ready update in which we remove feed burner and mailchimp which is popular mail subscription plugin.

Can you create account on feed burner.If not then first create account on feed burner.

hello regarding this attached point two images in the first I put the mail but the following page appears similar to the first one that came out

you share screenshot in which four forms appear select three forms other then main and delete them.

Excellent, just leave me one please

We create four forms in our demo that’s why you shown four forms. I think you used only one form so you can delete all other forms.

ok, thank you very much, and to finish in the contact menu there are 4 forms, it is necessary that they are enabled all attached image

When you create email id from cpanel at that you set permissions.If you don’t know much about hosting then contact to your hosting provider they fix this issue.

yes now i am receiving

When you enter gmail account you receive email or not ?

First check you receive email or not ?

Now if it is arriving then should I speak to my hosting provider to solve the problem of my main email?

We attach a screenshot in which we highlight spam folder

When you again enter your domain email id error disappear

Ignore this error they compare your email with your domain. Ignore it and save after that check

hello enter a gmail email and I get this attached image

If you have any gmail account then replace this email id with gmail id may be hosting add restriction but when you enter gmail id you receive email.

If you receive email in your gmail account then contact to your hosting they fix this issue. We already explain that we receive email from your site when we enter our email id.

How we access your email id we does’t have your email id info

we change email id to any other email id e.g support@expert-themes.com

We submit form after that we show you email from our email box because we have access of our email id.

ok, and a query but the emails you send me must go to my email operations@mirandasystem.com.pe

If you have any other email id replace here and check. If you want we create video for you in which we highlight first we change email id after that we show you that we receive email successfully.

We attach a screenshot in which you see all necessary settings. If we change your email id and add our email then we receive email. Do you know about spam folder ?how to check mails in spam ?

check but can’t find anything attached mailbox image

Hi dear,

You add below email id

operaciones@mirandasystem.com.pe

Please check mails on this email id also checkout in spam folder.If you found mails in spam folder right click on it and move it to inbox next time you receive emails in inbox.

We first change email id to our email id and verify we receive email after that we reply you checkout email.

kindly check in spam folder.

Regards

Hello, when I send the message, I get that the message has been sent but when I check the mailbox I cannot see the message sent attached image

Hi dear,

We make changes in your contact form setting. Now you receive username,email id and message of user on below id because you add this email id in your contact form

operaciones@mirandasystem.com.pe

Please sent a dummy message from this contact form and check you receive all info that use enter o not ?

Regards

Hello, what I want to do is that when people want to contact my company that they put their emails and names and that they reach us at our attached mailbox image

Hi dear,

Sorry we can’t understand. Can you please explain where you want to add email id if possible with screenshot.We add email id for you.

Regards

Excellent, all in conformity, thank you and one more query to close this case could help me regarding the contact page since I try to put a contact email but I cannot

Hi dear,

Please checkout shop detail page after deleting browser’s cache.

Regards

Hello, it was perfect with respect to that, but in the shop details option I cannot change it since it indicates that it is a default link but not a page as it could be done in that case.

Hi dear,

Please again visit your shop page

https://mirandasystem.com.pe/tienda/

Regards

I would like it to be as the image that I attach

Exactly what happens when I leave it as this interface is distorted, I attach an image of how the store page looks and I would like it to be like the other pages with the same interface

administrador 

severo353535-*q22123

Hi dear,

We can’t login your site provided info either username or password wrong.

Many times we explain that you can’t choose template on shop page. Don’t compare shop page with other pages shop page content comes from woocommerce. We can’t change it.

You share again and again admin page screenshot why template drop-down not appear.

Because due to shop page here template drop-down not appear please understand.

Can you please explain why you need to add template drop-down on shop page?

When you view page is any visibility issue.if you found visibility issue then share screen shot of that issue not admin panel.

We fix that visibility issue. Kindly again check user name and password. In password you add 2 blank spaces may be due to this he say wrong password.

Regards

Exactly what I want is to be able to add another template, attached image where I would like to have that option

https://mirandasystem.com.pe/wp-login.php?loggedout=true&wp_lang=es_ES

Hi dear,

Please share your site url where we enter this info. Secondly, We explain if you make any page as shop page then templates not display because all settings comes from woocommerce plugin not from our theme.

If you read about woocommerce its World most popular shopping related plugin we can’t change it’s code etc.

Only way is if you found any issue on front end related to design e.g if you select template then content will be full wiidth etc. Tell us issue which you face on front end so we fix that issue.

If you share screenshot of issue then it will be good.

Regards

ok but in this case, it is by design since in the other pages if you let me choose the template but in the store page that option does not appear my administrator account is user
administrator
password
severe353535- * q22123

Hi sear,

When you make any page as product page then all fields comes from woocommerce plugin not from our theme. Woocommerce deal all shop related pages.It not in our theme but almost in all themes having shop.

If you face difficulty e.g having design issues etc on front end then please screenshots along with your site admin panel info we fix those issues in your theme.

Regards

Hello I have a problem, about the template I tell you in the store menu it does not show me the template that I want to work it could help me to add that point in the store page attached problem image

Categories:

Severo at 8:48 am

Hello I have a problem, about the template I tell you in the store menu it does not show me the template that I want to work it could help me to add that point in the store page attached problem image

admin at 9:08 am

Hi sear,

When you make any page as product page then all fields comes from woocommerce plugin not from our theme. Woocommerce deal all shop related pages.It not in our theme but almost in all themes having shop.

If you face difficulty e.g having design issues etc on front end then please screenshots along with your site admin panel info we fix those issues in your theme.

Regards

Severo at 9:15 am
ok but in this case, it is by design since in the other pages if you let me choose the template but in the store page that option does not appear my administrator account is user
administrator
password
severe353535- * q22123

admin at 9:30 am

Hi dear,

Please share your site url where we enter this info. Secondly, We explain if you make any page as shop page then templates not display because all settings comes from woocommerce plugin not from our theme.

If you read about woocommerce its World most popular shopping related plugin we can’t change it’s code etc.

Only way is if you found any issue on front end related to design e.g if you select template then content will be full wiidth etc. Tell us issue which you face on front end so we fix that issue.

If you share screenshot of issue then it will be good.

Regards

Severo at 9:37 am
Exactly what I want is to be able to add another template, attached image where I would like to have that option

https://mirandasystem.com.pe/wp-login.php?loggedout=true&wp_lang=es_ES

admin at 11:31 am

Hi dear,

We can’t login your site provided info either username or password wrong.

Many times we explain that you can’t choose template on shop page. Don’t compare shop page with other pages shop page content comes from woocommerce. We can’t change it.

You share again and again admin page screenshot why template drop-down not appear.

Because due to shop page here template drop-down not appear please understand.

Can you please explain why you need to add template drop-down on shop page?

When you view page is any visibility issue.if you found visibility issue then share screen shot of that issue not admin panel.

We fix that visibility issue. Kindly again check user name and password. In password you add 2 blank spaces may be due to this he say wrong password.

Regards

Severo at 12:09 pm

administrador 

severo353535-*q22123

Severo at 12:13 pm
Exactly what happens when I leave it as this interface is distorted, I attach an image of how the store page looks and I would like it to be like the other pages with the same interface

Severo at 12:16 pm

I would like it to be as the image that I attach

admin at 12:58 pm

Hi dear,

Please again visit your shop page

https://mirandasystem.com.pe/tienda/

Regards

Severo at 1:31 am

Hello, it was perfect with respect to that, but in the shop details option I cannot change it since it indicates that it is a default link but not a page as it could be done in that case.

admin at 9:22 am

Hi dear,

Please checkout shop detail page after deleting browser’s cache.

Regards

Severo at 9:45 am

Excellent, all in conformity, thank you and one more query to close this case could help me regarding the contact page since I try to put a contact email but I cannot

admin at 4:24 pm

Hi dear,

Sorry we can’t understand. Can you please explain where you want to add email id if possible with screenshot.We add email id for you.

Regards

Severo at 7:06 am
Hello, what I want to do is that when people want to contact my company that they put their emails and names and that they reach us at our attached mailbox image

admin at 11:50 am

Hi dear,

We make changes in your contact form setting. Now you receive username,email id and message of user on below id because you add this email id in your contact form

operaciones@mirandasystem.com.pe

Please sent a dummy message from this contact form and check you receive all info that use enter o not ?

Regards

Severo at 9:46 am

Hello, when I send the message, I get that the message has been sent but when I check the mailbox I cannot see the message sent attached image

admin at 9:49 am

Hi dear,

You add below email id

operaciones@mirandasystem.com.pe

Please check mails on this email id also checkout in spam folder.If you found mails in spam folder right click on it and move it to inbox next time you receive emails in inbox.

We first change email id to our email id and verify we receive email after that we reply you checkout email.

kindly check in spam folder.

Regards

Severo at 9:54 am

check but can’t find anything attached mailbox image

admin at 9:59 am

We attach a screenshot in which you see all necessary settings. If we change your email id and add our email then we receive email. Do you know about spam folder ?how to check mails in spam ?

admin at 10:00 am

If you have any other email id replace here and check. If you want we create video for you in which we highlight first we change email id after that we show you that we receive email successfully.

Severo at 10:07 am
ok, and a query but the emails you send me must go to my email operations@mirandasystem.com.pe

admin at 10:14 am

How we access your email id we does’t have your email id info

we change email id to any other email id e.g support@expert-themes.com

We submit form after that we show you email from our email box because we have access of our email id.

admin at 10:16 am

If you have any gmail account then replace this email id with gmail id may be hosting add restriction but when you enter gmail id you receive email.

If you receive email in your gmail account then contact to your hosting they fix this issue. We already explain that we receive email from your site when we enter our email id.

Severo at 10:20 am

hello enter a gmail email and I get this attached image

admin at 10:24 am

Ignore this error they compare your email with your domain. Ignore it and save after that check

admin at 10:24 am

When you again enter your domain email id error disappear

admin at 10:26 am

We attach a screenshot in which we highlight spam folder

Severo at 10:28 am

Now if it is arriving then should I speak to my hosting provider to solve the problem of my main email?

admin at 10:29 am

First check you receive email or not ?

admin at 10:30 am

When you enter gmail account you receive email or not ?

Severo at 10:31 am
yes now i am receiving

admin at 10:34 am

When you create email id from cpanel at that you set permissions.If you don’t know much about hosting then contact to your hosting provider they fix this issue.

Severo at 10:38 am

ok, thank you very much, and to finish in the contact menu there are 4 forms, it is necessary that they are enabled all attached image

admin at 10:41 am

We create four forms in our demo that’s why you shown four forms. I think you used only one form so you can delete all other forms.

Severo at 10:44 am

Excellent, just leave me one please

admin at 10:48 am

you share screenshot in which four forms appear select three forms other then main and delete them.

Severo at 10:50 am
hello regarding this attached point two images in the first I put the mail but the following page appears similar to the first one that came out

admin at 10:52 am

Can you create account on feed burner.If not then first create account on feed burner.

admin at 10:53 am

If you wait next 3,4 days we ready update in which we remove feed burner and mailchimp which is popular mail subscription plugin.

Severo at 10:56 am

ok, ok i hope so no problem, so we will be in contact within 3 to 4 days, thanks

admin at 10:58 am

Before this you can use mailchimp or not ? you first create account on mailchimp after create form and add code here. You found alot of videos on youtube regarding mailchimp working during these please watch those videos which help you to understand the working.

Severo at 10:58 am

Last doubt, it is necessary that I update the php, I run the risk of damaging my page?

admin at 11:00 am

It’s better to update php just go to cpanel and search php after that click on it and use latest php version.

Severo at 11:03 am

ok, thank you very much, well we are in contact, any questions I will be sending you thanks

admin at 11:04 am

You are always welcome

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