Hi dear,
First keep in mind image format must be .svg and complete name of image should be preloader.svg and replace it on the following path (sanat > images > icons > preloader.svg). If any issue then please tell us.
Regards
i think I can change it on my own
can you tell me where the sanat path is ? is it in ftp ?
Hi dear,
I think you change either username or password because we can’t login your site please again send info because first we login then change preloader .
Secondly, you send .png format image which cannot be used as preloader image.preloader image must be .svg or .gif format.If you share info then we try to add similar image not 100% same.
Regards
please change the preloader as adviced thx in advance
Hi dear,
For preloader we use SVG format image and WordPress restrict to upload SVG image so there is no option to upload preloader image but you can change preloader manually please follow the steps
1-Rename Your SVG image to preloader.svg and replace it on the following path
sanat > images > icons > preloader.svg
Hope you understand if any issue then zip your svg image and send us we change preloader on your site.
Regards
hey Guys, were can I change the preloader image ?
You are welcome
great thx
Hi dear,
If any other issue then tell us we are here to help you.
Stay blessed have a nice day..
Hi dear,
Please check we ready demo for you
Regards
sry User is Expert_Themes
User:
Experf_Themes
PW:
J*s8YA2ZQxmmA1HR$!cBP4v(
Link:
https://kanal-rohr-reinigung.com/wp-admin
Hi lastly we need username and password of this below link so we login and ready demo for you it takes 5 to 10 minutes because we activate plugins and after that demo
https://kanal-rohr-reinigung.com/
https://kanal-rohr-reinigung.com/
https://webftp.all-inkl.com/index.php?session_id=0fbe9973d957f62eca6ee1d2b262fc8f&logout=1
I do not know, the website is online, please use the login-link
can you open this link ?
http://w0198a2f.kasserver.com/
Why this link not open ?
w0198a2f.kasserver.com
User: f011c24d
PW: 3AteBcFCftz4cYLu
https://webftp.all-inkl.com/index.php?session_id=0fbe9973d957f62eca6ee1d2b262fc8f&logout=1
login-link
given below are the ftp info
Hi dear,
Either share with us FTP info or through FTP delete theme support plugin then 404 issue fixed.
Regards
Hi dear,
We can’t open access your site 404 error shown.
Regards
w0198a2f.kasserver.com
User: f011c24d
PW: 3AteBcFCftz4cYLu
thx man I did alreay but it lasts vor ever and after 10 minutes I klick on save chnages and nothing has changed on the website
Hi dear,
Please follow these steps of demo importing
1) Upload and activate theme
2) On dashboard header section you found option please install plugins click on that and install and activate all plugins it takes hardly 2 minutes.
3) From admin panel you found appearance menu appearance > Theme options
4) Click on theme options you found menus click on last menu with name utility.
We also attach a video in which we highlight menu import button but this shown when you install and activate all plugins.
If any issue then share your site admin panel and FTP info with us we ready demo for you.
Regards
Dear Support Team,
where is the option to import the demo? You have shown it on the theme description.
Thx in advance!
Mike