Support
Expert Themes sells 75 products (72 themes and templates plus 3 bundles) with instant download, lifetime updates and 6 months of support with every purchase. With 8,900+ sales on ThemeForest and a 4.4 out of 5 buyer rating, we back every product with a 14-day money-back guarantee. Checkout is secure with PayPal or Payoneer.
How can we help?
Find answers to common questions below, or open a support ticket and we will get back to you. Six months of expert support is included with every purchase, and support covers installation questions, bug fixes and usage guidance. It does not include custom development or third-party plugin conflicts — for custom work, see our Hire Us page.
Frequently asked questions
How do I download my purchased theme?
After your payment is confirmed, your download links appear in your account and are also emailed to you. You can re-download anytime from your account. If you have lost the email, log in to your account and the links will be there; if you cannot log in, email us from your order email address and we will sort it out.
How do I install a WordPress theme?
In your WordPress admin go to Appearance, then Themes, then Add New, then Upload, choose the theme zip file, then Install and Activate. If the theme comes with demo content, import it after activation and then replace the demo text and images with your own. HTML templates do not need WordPress at all: upload the files to any static hosting and open the index page.
Do I get updates?
Yes — all themes include lifetime updates. You will be notified in your WordPress dashboard when a new version is available. HTML and React templates are updated the same way: the new version appears in your account downloads, and you can download it at any time.
What is your refund policy?
Please read our refund policy. In short: a 14-day money-back guarantee, no questions asked. Email support@expert-themes.com within 14 days of purchase with your order number, and refunds are processed to the original payment method within 5–10 business days.
What does the license allow?
Please read our licensing terms. In short: one live website per licence, plus one staging or development copy, with lifetime updates and 6 months of support. You can modify the code and design freely and use the product for personal or client projects, but you cannot resell or redistribute it, and each additional live website needs its own licence.
Still need help?
Still need help? Email us at support@expert-themes.com or call +92 313 6072378. Open a support ticket from your account and we will get back to you — our team replies within 24 hours, Monday to Saturday. When you write, include the product name and your order number if your question is about an order, and describe what you have already tried, so we can help in one reply instead of three.
Who runs this store
Expert Themes is owned and run by Shehzad Hussain, based in Multan, Pakistan. Shehzad has sold themes and templates on ThemeForest since July 2016, with 8,900+ sales on ThemeForest and a 4.4 out of 5 buyer rating. Support is handled by Shehzad and the small team that works with him — real developers, not a call centre — and you can reach the owner directly at m.shehzadhussain@gmail.com. Our address is Multan, Pakistan.
Last updated: November 2026