Legal
Privacy Policy
How we collect, use and protect your data.
1. Introduction
Expert Themes – Premium WordPress Themes and HTML Templates (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect when you visit our website, purchase digital products, or contact us — and how we use, store and protect it.
2. Information we collect
Account & order information: When you create an account or make a purchase, we collect your name, email address, billing details and order history. This is required to deliver your downloads, provide updates and offer support.
Contact messages: When you use our contact form, we receive your name, email address and message content so we can respond to your enquiry.
Usage data: We automatically collect anonymised information such as pages visited, time on site, device type and browser. This helps us improve the website.
3. Cookies
We use cookies for essential functions (shopping cart, checkout, account login) and for analytics to understand how visitors use the site. You can disable cookies in your browser settings, though some features may stop working.
4. How we use your information
- To process orders and deliver digital downloads
- To provide product updates and customer support
- To send transactional emails (order confirmations, password resets)
- To improve our products and website experience
- To comply with legal obligations
5. Payments
Payments are processed by secure third-party payment providers. We never store your full credit card details on our servers.
6. Data sharing
We do not sell your personal information. We share data only with service providers necessary to operate the site (hosting, payment processing, email delivery), each bound by their own privacy obligations.
7. Data retention
Order records are kept as required for accounting and tax purposes. You may request deletion of your account and associated personal data at any time by emailing support@expert-themes.com.
8. Your rights
You may request access to, correction of, or deletion of your personal data. Contact us at support@expert-themes.com and we will respond within 30 days.
9. Children
Our products and services are not directed at children under 13, and we do not knowingly collect their data.
10. Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page.
11. Contact
For any privacy questions, email support@expert-themes.com.